Guides & Tutorials Topic

Comment Management Dashboard

 


 

A step-by-step guide on how to use the comment management feature. We’ll walk you through from understanding the dashboard and interface, utilising the different filters to exporting a report.

With comment management, you will be able to:

  • Quickly evaluate the performance of livestream from a single dashboard
  • Find specific orders during the livestream
  • Send direct messages to customers
  • Edit orders and manually create orders for customers

 

Video Segments

  • Key functions (00:08)
  • How to enter comment management (00:21)
  • Performance dashboard (00:28)
  • Using comment management feature (1:52)
  • Export function (3:13)

 

For more details, click here to go to the article in support.shoplineapp.com.

Share this guide